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Player support

Straight answers. Human backup.

Google Play pre-registration is open for HOP. STOP. DON'T DIE! Current support information and verified contact details live here—not in an unmonitored social inbox.

Where can I download the game?

It is not downloadable yet. Pre-registration is open on Google Play in Australia, Canada, Ireland, New Zealand, United Kingdom and United States: Pre-register on Google Play.

Does the Android game need internet access?

The main game works offline. The optional Community Hub uses an internet connection when you choose to create an anonymous Community Hub account, publish or play community courses, like content, report content or manage your block list.

Where is game progress stored?

Character choices, settings, progress and locally authored levels are stored on the device. Community Hub account and activity data are stored by the Community Hub service. Removing app data may remove local progress.

How do I delete Community Hub data?

Use Settings → Community Hub Data → Delete in the game, or visit the account-deletion page.

How do I report a problem?

Email support@thriftxstudios.co.uk with the game version, device model and what happened.